Sambad

Every DM that wants to buy, in one inbox.

WhatsApp, Instagram and Messenger in one place, with your store beside every chat. Take the order, check the payment and book the courier without switching apps.

The Sambad Orders board with COD and prepaid orders by status, and a payment waiting to be verified

Trusted by 500+ businesses in Nepal

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  • Lamuse logo
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  • Olizstore logo
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  • Lwang Black logo
  • Tink logo

What you get.

  • One inbox

    Every DM, from every account, in one list.

  • Orders from chats

    With Blanxer, Shopify or Sambad OMS.

  • Payment screenshots

    Attached to the order and approved by your team.

  • Courier booking

    NCM, Pathao, Upaya, Pick & Drop and more, from OMS.

  • Quick replies

    Price, delivery and COD answers, one keyword away.

  • AI for the repeat questions

    Price, stock and delivery, answered day and night.

"Price please" fifty times a day.

Online sellers in Nepal run on messages. A post goes up, and the inbox fills with the same handful of questions across Instagram, WhatsApp and Messenger, on several phones, with no one sure who answered whom.

Sambad puts every account in one shared inbox. Assign chats, leave internal notes, answer the common questions with quick replies, and let Sambad AI take the repeat questions when you want it to.

Your store, beside every chat.

If your store runs on Blanxer, connect it and create Blanxer orders from the conversation. On Shopify, see orders and products beside the chat. If you sell only from social media, Sambad OMS gives you orders, payments, stock and couriers built in.

Payment screenshots are pre-checked by Sambad AI and approved by a person on your team, so nothing ships on an unverified payment.

Questions people ask.

Can Sambad create orders from Instagram DMs?

Yes. From any chat, create an order in Blanxer or in Sambad OMS, with the customer, items, address and payment filled in.

Which couriers can I book from Sambad?

With Sambad OMS: Nepal Can Move, Pathao, Upaya, Pick & Drop, Daraz Express, Dash Logistics and Aramex, plus self delivery.

Will the AI confirm payments?

No. It pre-checks payment screenshots; a person on your team approves every payment.

We have several Instagram pages and WhatsApp numbers. Can they share one inbox?

Yes. Each account counts toward your plan's channel limit, and all of them land in the same inbox.

See Sambad on your own channels.

Book a walkthrough with our team. We'll show the inbox, the integrations you need and how your team would use it.

Prefer to talk directly?

+977 9802344850

WhatsApp or call, Sun–Fri, 9AM – 6PM

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