One inbox for WhatsApp, Instagram, Messenger and email.
Every customer conversation your business has, in one list your whole team shares. Nothing lost between phones, nothing answered twice.
Trusted by 500+ businesses in Nepal
What you get.
Six channels
WhatsApp, Instagram, Messenger, Gmail, Outlook and Zoho Mail.
Assignment
Every chat has an owner: a teammate, or Sambad AI.
Internal notes
Talk about a customer without the customer seeing it.
Labels and filters
Mine, Unassigned, Handoff, by channel and by date.
Quick replies
Your team's best answers, one keyword away.
Web and mobile
The same inbox on the web, iOS and Android.
What "omnichannel" means in practice.
It means a customer who asks on Instagram and follows up on WhatsApp is not two strangers. Sambad links conversations to one contact by phone number, with notes and a summary of everything they have said to you.
It also means your team stops logging in to six apps on four phones. One inbox, one list of what is waiting, and a clear owner for every conversation.
Questions people ask.
Which channels does Sambad support?
WhatsApp (Business API), Instagram, Facebook Messenger, Gmail, Outlook (Microsoft 365) and Zoho Mail.
How many people can use the inbox?
From 2 users on Starter to 20 on Scale, and unlimited on Enterprise. Extra seats can be added.
Is there a mobile app?
Yes, Sambad is on the App Store and Google Play.
Can we try it before paying?
Yes. Starter, Pro and Growth come with a 7-day free trial.
See Sambad on your own channels.
Book a walkthrough with our team. We'll show the inbox, the integrations you need and how your team would use it.