AI that answers your channels, and knows when to stop.
Sambad AI replies in English or Nepali from your own knowledge base, on the channels you choose, and hands the conversation to your team when it can't help.
Trusted by 500+ businesses in Nepal
What you get.
Your knowledge base
Identity, voice, offerings, FAQs and playbook.
English and Nepali
Including romanized Nepali, or auto-detect.
Human handoff
Passes the chat to your team when it can't help.
Orders and bookings
With Blanxer, OMS, Shopify or PMS connected.
Voice notes and photos
Transcribes voice notes and reads images.
Learns from your team
Lessons from takeovers, reviewed by managers.
Automation that stays in your inbox.
Sambad AI is not a separate bot. It works inside the same inbox as your team: every reply it sends is in the conversation history, and any teammate can take over with one click.
Turn it on per channel. Choose what it handles: product questions and orders, bookings, support tickets, or qualifying leads. Everything else, it hands to a person.
What it won't do.
It does not approve payments; your team does. The booking agent takes no payment. And when the customer's 24-hour window closes, it stops replying.
Questions people ask.
Can Sambad AI reply in Nepali?
Yes. English, Nepali or auto-detect, with an option to always reply in romanized Nepali.
What happens when the AI doesn't know the answer?
It hands the conversation to your team. Handoffs show up in their own filter in the inbox.
Is AI included in the price?
Every paid plan includes AI usage.
Can I use Sambad without the AI?
Yes. The AI is off until you turn it on, and the inbox works fully without it.
See Sambad on your own channels.
Book a walkthrough with our team. We'll show the inbox, the integrations you need and how your team would use it.