Instagram DMs, answered as a team.
DMs, story mentions, story replies and shared posts from every Instagram account, in one shared inbox with WhatsApp and Messenger.
Trusted by 500+ businesses in Nepal
What you get.
Every message type
DMs, story mentions and replies, shared posts and reels.
Several accounts
All your Instagram accounts in one inbox.
Quick replies
Type / and pick the saved answer.
Orders from the DM
With Blanxer, Shopify or Sambad OMS.
AI when you want it
Sambad AI answers the repeat questions, day and night.
On your phone
Answer from the Sambad app on iOS and Android.
The Instagram app was never built for a team.
One login, one phone, and a request folder no one checks. As soon as two people handle a brand's DMs, messages fall between them.
In Sambad, every DM lands in the shared inbox, gets an owner, and keeps its history. The person who picks up a customer tomorrow sees everything said today.
Questions people ask.
Can Sambad reply to Instagram story replies and mentions?
Yes. Story mentions, story replies, shared posts and reels arrive in the inbox like any DM.
Is there a time limit on replying to Instagram DMs?
Instagram allows replies within 24 hours of the customer's last message. Sambad shows when the window has closed.
Can AI reply to Instagram DMs?
Yes, if you turn on Sambad AI for Instagram. It answers from your knowledge base and hands off to your team when it can't help.
See Sambad on your own channels.
Book a walkthrough with our team. We'll show the inbox, the integrations you need and how your team would use it.