One inbox for every customer conversation.
WhatsApp, Instagram, Messenger and email in one place your whole team shares, connected to your store, CRM, orders and bookings.
- Messenger
- Gmail
- Outlook
- Zoho Mail
Trusted by 500+ businesses in Nepal
Every channel, one team inbox.
Stop answering customers from six apps on four phones. Sambad gives every conversation an owner, a history and a place in one list.
Shared inboxEvery channel and account in one list.
Assignment and handoffEvery chat has an owner, and AI hands over to people.
Quick repliesYour best answers, one keyword away.
ContactsOne customer, every conversation, with a lead score.
TicketsRequests with a status, priority, owner and due date.
AnalyticsMessages, conversations and AI replies, by the hour.
Your business systems, beside every chat.
Sambad connects the inbox to the systems your business runs on, so your team sells, books and follows up without leaving the conversation.
- Sambad + BlanxerSearch your catalog with stock, send product cards and create Blanxer orders from any chat.
Sambad + CRMChats match their BlanxerCRM or Zoho contact. Create deals and capture leads while you talk.
Sambad + OMSOrders, payment verification, stock and seven Nepali couriers, built into the inbox.
Sambad + PMSCheck availability, quote, take a deposit and confirm a stay from the guest's message.
Also connects to Shopify and Zoho CRM. All integrations
AI on your channels, when you want it.
Turn on Sambad AI for the channels you choose. It answers from your own knowledge base in English or Nepali, reads photos and voice notes, and takes orders and bookings through the systems you connected.
It works inside the same inbox as your team, hands the chat over when it can't help, and never approves a payment.
How Sambad AI works
Built for the way Nepali businesses talk to customers.
- EcommerceEvery DM that wants to buy, with your store beside it.Learn more
- Hotels and staysAnswer every guest and book from the chat.Learn more
- Service businessesEvery enquiry answered, every lead in your CRM.Learn more
Prefer to see it first? Watch the product walkthrough
Questions people ask.
What is Sambad?
Sambad is a shared team inbox for WhatsApp, Instagram, Messenger, Gmail, Outlook and Zoho Mail. It connects to Blanxer, BlanxerCRM, Shopify and its own order and booking systems, so your team can sell, book and support customers from the conversation.
Which channels can I connect?
WhatsApp through Meta's official Business API, Instagram, Facebook Messenger, Gmail, Outlook (Microsoft 365) and Zoho Mail. You can connect several accounts of each.
Do I have to use the AI?
No. Sambad AI is off until you turn it on, and you choose which channels it replies on. The inbox works fully without it.
Is there a mobile app?
Yes. Sambad is on the App Store and Google Play, with the inbox, contacts, tickets and orders.
How much does Sambad cost?
Yearly plans start at Rs 2,000 a month (Rs 24,000 a year) for 2 users and 3 channels, with a 7-day free trial on Starter, Pro and Growth.
See Sambad on your own channels.
Book a walkthrough with our team. We'll show the inbox, the integrations you need and how your team would use it.